Analysis of the user experience (UX) of a fitness app by gender

• Catalán Ubero, Antonio José ^[1] ; Valcarce-Torrente, Manel ^[3] ; Gálvez-Ruiz, Pablo ^[3] ; Angosto, Salvador ^[2] ; García-Fernández, Jerónimo ^[1]
  1. [1] Universidad de Sevilla

     Universidad de Sevilla

     Sevilla, España

     
  2. [2] Universidad de Murcia

     Universidad de Murcia

     Murcia, España

     
  3. [3] Universidad Inteernacional de Valencia

  Mostrar afiliaciones +
• Localización: Cultura, ciencia y deporte, ISSN 1696-5043, Vol. 19, Nº. 60, 2024
• Idioma: inglés
• DOI: 10.12800/ccd.v19i60.2098
• Títulos paralelos:
  • Análisis de lA experienciA de usuArio (ux) de unA fitness App según género
• Enlaces
  • Texto completo (pdf)
• Resumen
  • español

    Fitbe es una herramienta tecnológica que facilita la gestiónintegral de espacios deportivos y supone una ayuda en lapráctica de actividad física para sus usuarios. La experienciadel usuario es un aspecto clave a tener en cuenta a lahora de adoptar el uso de herramientas tecnológicas. Elobjetivo general es analizar la experiencia de usuario decentros deportivos con la fitness app Fitbe, así como examinar la intención de uso y de ejercitarse con la app enel futuro según el género, la edad y el nivel de estudios.Se utilizó una muestra de 174 personas (53 hombres y121 mujeres). Se utilizó el cuestionario de experiencia delusuario (UEQ). Los resultados mostraron que las cualidadespragmáticas tuvieron valores superiores que las cualidadeshedónicas, existiendo diferencias estadísticamentesignificativas según género y nivel educativo, pero no poredad. La segmentación de los usuarios según su nivel deintención de uso de la app Fitbe identificó tres grupos. Elgrupo mayoritario mostró una alta intención de uso de laapp y estuvo formado por mujeres de edad media. Los desarrolladores de apps de fitness deberían tener en cuenta la experiencia del usuario a la hora de diseñar y desarrollar las apps de fitness, teniendo en cuenta la inclusión de gamificación para mejorar la experiencia del usuario.

  • English

    Fitbe is a technological tool that facilitates the comprehensive management of sports spaces and helps users to practice physical activity. User experience is a key aspect to take into account when adopting the use of technological tools.The general objective is to analyse the user experience ofsports centres with the Fitbe fitness app, as well as to examine the intention to use and exercise with the app in the future according to gender, age and level of education. A sample of 174 people (53 men and 121 women) was used.The user experience questionnaire (UEQ) was used. Theresults showed that pragmatic qualities had higher valuesthan hedonic qualities, with statistically significant differences according to gender and educational level. A cluster analysis identified three groups according to the level of intention to use the Fitbe tool. Developers of digital tools and applications should consider the user experience when designing such systems to improve the user experience.

• Referencias bibliográficas
  • Ahn, H., & Park, E. (2023). Motivations for user satisfaction of mobile fitness applications: an analysis of user experience based on...
  • Al-Shamaileh, O., & Sutcliffe, A. (2023). Why people choose Apps: an evaluation of the ecology and user experience of mobile applications....
  • Alturki, R., & Gay, V. (2017) Usability testing of fitness mobile application: case study aded surat app. International Journal of Computer...
  • Angosto, S., García-Fernández, J., Valantine, I., & Grimaldi-Puyana, M. (2020). The intention to use fitness and physical activity apps:...
  • Angosto, S., Grimaldi-Puyana, M., & García-Fernández, J. (2023). A systematic review of intention to use fitness apps (2020– 2023). Humanities...
  • Baretta, D., Perski, O., & Steca, P. (2019). Exploring users’ experiences of the uptake and adoption of physical activity apps: longitudinal...
  • Boy, G. A. (2017). The handbook of human-machine interaction: a human-centered design approach. CRC Press.
  • Burger, G., Guna, J., & Pogačnik, M. (2018). Suitability of inexpensive eye-tracking device for user experience evaluations. Sensors,...
  • CMD SPORT (2021, 3 marzo). La pandemia impulsó la creación de 71.000 apps de salud y fitness en 2020.
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 318–339....
  • Deterding, S., Sicart, M., Nacke, L., O’Hara, K., & Dixon, D. (2011). Gamification. Using game-design elements in non-gaming contexts....
  • Domínguez-Lara, S. (2018). Effect size, a quick guide. Educación Médica, 19(4), 251–254. https://doi.org/10.1016/j. edumed.2017.07.002
  • Ferreira-Barbosa, H., García-Fernández, J., & Cepeda-Carrión, G. (2023). The mediating role of e-lifestyles to use the fitness center...
  • Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: an introduction to theory and research. Addison-Wesley.
  • González, C. S., Gómez, N., Navarro, V., Cairós, M., Quirce, C., Toledo, P., & Marrero-Gordillo, N. (2016). Learning healthy lifestyles...
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2014). Multivariate data analysis (7th ed.). Prentice-Hall.
  • Herrmann, L., & Blackstone, S. (2021). A qualitative approach to understanding usage of fitness app technology on exercise behaviors:...
  • Hinderks, A., Schrepp, M., Mayo, F. J. D., Escalona, M. J., & Thomaschewski, J. (2019). Developing a UX KPI based on the user experience...
  • Hoffmann H-E, Schoper Y-G, Fitzsimons C-J (2004). International project management: intercultural cooperation in practice. Original edn ed....
  • Huotari, K., & Hamari, J. (3 de octubre 2012). Defining gamification: a service marketing perspective. MindTrek ’12: Proceeding of the...
  • Jang, Y., & Park, E. (2022). Satisfied or not: user experience of mobile augmented reality in using natural language processing techniques...
  • Khalilzadeh, J., & Tasci, A. D. (2017). Large sample size, significance level, and the effect size: solutions to perils of using big data...
  • Lassfolk, E. (2023). User Experience App Design for Visually Impaired Elderly [Tesis no publicada]. Metropolia University of Applied Sciences.
  • Laugwitz, B., Held, T., & Schrepp, M. (2008). Construction and evaluation of a user experience questionnaire. In A. Holzinger (Ed.), HCI...
  • Law, E., Roto, V., Vermeeren, A. P., Kort, J., & Hassenzahl, M. (2008). Towards a shared definition of user experience [oral presentation]....
  • Li, J., & Kim, K. (2023). Kano-QFD-based analysis of the influence of user experience on the design of handicraft intangible cultural...
  • Oinas-Kukkonen, H., & Harjumaa, M. (2008). A systematic framework for designing and evaluating persuasive systems [oral presentation]....
  • Oyelere, S. S., Berghem, S. M., Brännström, R., Rutberg, S., Laine, T. H., & Lindqvist, A. K. (2022). Initial design and testing of multiplayer...
  • Oyibo, K., & Vassileva, J. (2021). Relationship between perceived UX design attributes and persuasive features: a case study of fitness...
  • Petre, M., Minocha, S., & Roberts, D. (2006). Usability beyond the website: an empirically-grounded e-commerce evaluation instrument for...
  • Romesburg, H. C. (1984). Cluster Analysis for Researchers. Lulu Press.
  • Schrepp, M., Hinderks, A., & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in different evaluation scenarios....
  • Statista. (2024, 29 febrero). Health and fitness apps-statistics & facts. Statista. Venkatesh, V., Morris, M. G., Davis, G.B., &...
  • Venkatesh, V., Thong, J., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance...
  • Weigl, K., Schuster, S., & Riener, A. (2021). Investigation of UX and Flow Experience in sports activities during the covid-19 pandemic:...