Explorando la experiencia de los trabajadores de salud comunitarios en la respuesta a la pandemia de COVID-19 en Indonesia: Un estudio cualitativo

• Baridwan, Syamikar ^[1] ; Permatasari, Henny ^[1] ; Setiawan, Agus ^[1]
  1. [1] University of Indonesia

     University of Indonesia

     Indonesia

     
• Localización: Enfermería global: revista electrónica trimestral de enfermería, ISSN-e 1695-6141, Vol. 21, Nº. 3, 2022 (Ejemplar dedicado a: #67 Julio), págs. 321-343
• Idioma: español
• DOI: 10.6018/eglobal.490561
• Títulos paralelos:
  • Exploring the experience of community health workers in COVID-19 pandemic response in Indonesia: A qualitative study
• Enlaces
  • Texto completo
• Resumen
  • español

    Introducción: La enfermedad por coronavirus 2019 (COVID-19) es una enfermedad transmisible que ha infectado a millones de personas en muchos países, incluida Indonesia. Los trabajadores comunitarios de la salud (CHW, por sus siglas en inglés) desempeñan un papel fundamental en el apoyo a los programas de los centros de salud primarios, incluso en respuesta a la pandemia de COVID-19.Método: Realizamos entrevistas en profundidad semiestructuradas con 13 CHW en la ciudad de Makassar, Indonesia. Los datos se analizaron mediante análisis temático.Resultados: De las entrevistas surgieron seis temas: (1) automotivación; (2) beneficios valiosos; (3) deberes nobles; (4) desafíos percibidos; (5) apoyo significativo; y (6) camino a seguir.Conclusión: A pesar de los desafíos experimentados por los participantes, la participación de los CHW es crucial para garantizar que la comunidad reciba información correcta y cumpla con los protocolos de salud para romper la cadena de transmisión de COVID-19. Los participantes emprenden la tarea con un fuerte compromiso y el sentimiento de honor ya que cuentan con la confianza del gobierno y la comunidad. La asociación entre el personal de los servicios de salud y los CHW debe fortalecerse brindando suficiente apoyo para que se puedan contener los casos de COVID-19 en la comunidad.

  • English

    Background: Coronavirus disease 2019 (COVID-19) is a communicable disease that has infected millions of people in many countries, including Indonesia. Community health workers (CHWs) play a pivotal role in supporting primary health center programs, including in response to the COVID-19 pandemic.Methods: We conducted semi-structured in-depth interviews with thirteen CHWs in Makassar City, Indonesia. Data were analyzed using thematic analysis.Results: Six themes emerged from the interviews: (1) self-motivation; (2) valuable benefits; (3) noble duties; (4) perceived challenges; (5) meaningful support; and (6) way forward.Conclusions: Despite the challenges experienced by the participants, the involvement of CHWs is crucial to ensure that the community receives correct information and complies with health protocols to break the chain of COVID-19 transmission. The participants undertake the task with strong commitment and the feel of honor as they are trusted by the government and the community. The partnership between health service staffs and CHWs should be strengthened by providing sufficient support so COVID-19 cases in the community can be contained.

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