Cultura de segurança do paciente na Atenção Primária à Saúde

• Autores: Jéssica Karine Lopes Bohrer, Ana Catarina Laboissière Vasconcelos, Ana Lúcia Queiroz Bezerra, Cristiane Chagas Teixeira, Juliane Andrade, Paulo Henrique Fernandes dos Santos, Thatianny Tanferri de Brito Paranaguá
• Localización: Rev Rene, ISSN-e 2175-6783, Vol. 22, Nº. 1, 2021
• Idioma: portugués
• DOI: 10.15253/2175-6783.20212270874
• Títulos paralelos:
  • Patient safety culture in Primary Health Care
• Enlaces
  • Texto completo (pdf)
• Resumen
  • English

    Objective: to evaluate the patient safety culture in a primary care health unit. Methods: cross-sectional study conducted with 51 professionals linked to Primary Health Care. Data were collected using the self-administered instrument Medical Office Survey on Patient Safety Culture, translated, adapted and validated for use in Brazil. Descriptive statistical analysis was performed. Nurses, physicians, Community Health Agents, among other professionals participated. Results: the dimensions of the patient safety culture in Primary Health Care indicated opportunities for improvement or weaknesses in the service. The general assessment of patient safety and the global assessment of the quality of care provided in Primary Health Care were appointed as good or fair. Conclusion: the safety culture in Primary Care did not identify strong dimensions; there were problems with equipment, performance and availability of test results and exchange of information with imaging centers/laboratories in the care network.

  • português

    Objetivo: avaliar a cultura de segurança do paciente em uma unidade de saúde da Atenção Primária. Métodos: estudo transversal, conduzido com 51 profissionais vinculados à Atenção Primária à Saúde. Dados foram coletados utilizando o instrumento autoaplicável Medical Office Survey on Patient Safety Culture, traduzido, adaptado e validado para uso no Brasil. Foi realizada análise estatística descritiva. Participaram enfermeiros, médicos, Agentes Comunitários de Saúde, dentre outros profissionais. Resultados: as dimensões da cultura de segurança do paciente na Atenção Primária à Saúde apontaram oportunidades de melhoria ou fragilidades do serviço. A avaliação geral em segurança do paciente e a avaliação global da qualidade do cuidado prestado na Atenção Primária à Saúde foram apontados como boa ou razoável. Conclusão: a cultura de segurança na Atenção Primária não identificou dimensões fortes, verificaram-se problemas com equipamentos, realização e disponibilidade dos resultados de exames e troca de informações com centros de imagem/laboratórios da rede de atenção.

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