The effect of multiple role conflicts and work stress on the work performance of female employees

• Masyitha Muis ^[1] ; M. Furqaan Naem ^[1] ; Andi Arsunan Arsin ^[1] ; A. Muflihah Darwis ^[1] ; Yahya Thamrin ^[1] ; Nurul Anniza Putri Hans ^[1]
  1. [1] Hasanuddin University

     Hasanuddin University

     Indonesia

     
• Localización: Gaceta sanitaria: Órgano oficial de la Sociedad Española de Salud Pública y Administración Sanitaria, ISSN 0213-9111, Vol. 35, Nº. Extra 1, 2021 (Ejemplar dedicado a: The 1rst International Conference on Safety and Public Health), págs. 90-93
• Idioma: inglés
• DOI: 10.1016/j.gaceta.2020.12.025
• Enlaces
  • Texto completo
• Resumen

  • Objective To determine the effect of multiple role conflicts and work stress on the work performance of female employees at the BNI branch office in Makassar in 2020.

    Method This type of research used an analytical observational study with a cross-sectional study design. The research was conducted at the BNI Makassar Regional Office in 2020.

    Results The results showed that there was an effect of multiple role conflicts with employee performance, p-value=0.014 (p<0.05), there was no effect of job stress on employee performance, p-value=0.227 (p>0.05), and conflict variables. Multiple roles and job stress have a significant effect on female employee performance, p-value=0.048 (p<0.05).

    Conclusions There is an influence of dual role conflict and work stress on the work performance of female employees at the BNI Makassar Regional Office in 2020.