Acceso usuarios
[2]
;
Matzumura Kasano, Juan
[1]
;
Gutiérrez Crespo, Hugo
[1]
Perú
Introducción: La satisfacción laboral del personal de enfermería es esencial para la calidad del sistema de salud. Un entorno laboral favorable, con adecuada gestión y remuneración, mejora tanto la atención al paciente como el bienestar del personal. Objetivo: Describir la satisfacción laboral del personal de enfermería del servicio de centro quirúrgico. Material y método: Estudio cuantitativo, transversal y prospectivo, con 94 profesionales de enfermería. Se utilizó la Escala de Satisfacción Laboral de Sonia Palma (36 ítems, 7 factores; escala Likert 1–5), con una confiabilidad de α = 0.79 y validez concurrente de p = 0.05. Resultados: Se evidenció una satisfacción laboral regular en las dimensiones de beneficios laborales (65.5%), relaciones sociales (58.3%), relación con la autoridad (45.2%) y desempeño en tareas (45.2%). No obstante, se identificó insatisfacción parcial en políticas administrativas (39.3%). Conclusión: La satisfacción laboral del personal de enfermería es regular, con mayor insatisfacción el factor de políticas administrativas, se recomienda fortalecer el entorno laboral y optimizar la calidad del cuidado y el bienestar del personal.
Introduction: Job satisfaction of nursing staff is essential for the quality of the healthcare system. A supportive work environment, with adequate management and compensation, improves both patient care and staff well-being. Objective: To describe the job satisfaction of nursing staff in a surgical center. Materials and methods: A quantitative, cross-sectional, and prospective study was conducted with 94 nursing professionals. The Sonia Palma Job Satisfaction Scale (36 items, 7 factors; Likert scale 1–5) was used, with a reliability of α = 0.79 and concurrent validity of p = 0.05. Results: Average job satisfaction was evident in the areas of employee benefits (65.5%), social relationships (58.3%), relationship with authority (45.2%), and task performance (45.2%). However, partial dissatisfaction was identified with administrative policies (39.3%). Conclusion: Nursing staff job satisfaction is average, with the greatest dissatisfaction being the administrative policies factor. It is recommended to strengthen the work environment and optimize the quality of care and staff well-being.Keywords: job satisfaction, nursing, private institution
